In a strategic move to strive for excellence and deliver significant value in commercial and retail banking activity, Sri Lanka’s premiere private sector commercial bank, HNB PLC, officially opened its newly relocated Nawam Mawatha Customer Centre at No. 10, Sri Uttarananda Mawatha (R.A.De Mel Mawatha), Colombo 03.
Open for business every weekday from 9.00 a.m. to 3.00 p.m., the bank’s spacious new premises will feature a complete spectrum of banking products and services including automated cheque deposits, real time transactions, and digital account opening facilities. The state-of-the-art customer centre is designed to provide a new paradigm in banking convenience for customers in the heart of Colombo Metropolis.
HNB’s Chief Operating Officer, Dilshan Rodrigo served as Chief Guest at the event and while Prema Cooray, Consultant on Sustainable Tourism and long-standing HNB customer as the Guest of Honour, while senior representatives from the bank were also in attendance to witness the ceremonial opening of HNB’s new customer centre.
Elaborating the significance of the newly relocated customer centre, Chief Operating Officer of HNB, Dilshan Rodrigo commented, “Our newest customer centre is at the heart of our banking transformation journey which is to convert our customer centres into more customer-centric centres. This strategy will help us to drive our extended customer centre network across Sri Lanka to be best-in-class customer centres.”
“HNB is truly privileged to have partnered you in achieving your dreams and have no doubt this new customer centre with a fully equipped Digital Banking Centre is testament to our commitment for the future,” he stated further.
Operating across 251 customer centres island wide, HNB PLC is Sri Lanka’s largest and most successful private sector commercial bank, having been declared Bank of the Year 2017 by the prestigious British financial magazine The Banker, in recognition of its outstanding performance as the most profitable banking group, and for its remarkable track record in introducing unprecedented innovations in to the domestic banking industry.
Photo caption: (Above) Dilshan Rodrigo, Chief Operating Officer, HNB opening the new Customer Centre with Prema Cooray, Consultant – Sustainable Tourism; Chiranthi Cooray, Chief Human Resource Officer/ Deputy General Manager – Human Resources; Nirosh Perera, Assistant General Manager – Network Management and Waruna Ranasinghe, Manager – Nawam Mawatha HNB Customer Centre
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Chief Operating Officer of HNB, Dilshan Rodrigo accepting the first deposit from Veena Jayasundera while Nirosh Perera, Assistant General Manager – Network Management and Waruna Ranasinghe, Manager – Nawam Mawatha HNB Customer Centre look on